Guest Agreement
Last Updated: June 2026
This Guest Agreement governs the use of AponGhar by travelers and guests.
By creating an account, making a booking, or using AponGhar services, you agree to this Agreement.
1. Eligibility
Guests must:
- Be at least 18 years old.
- Provide accurate information.
- Use the platform lawfully.
2. Account Responsibilities
Guests are responsible for:
- Maintaining account security.
- Protecting passwords and OTPs.
- Keeping profile information accurate.
Guests are responsible for activity occurring through their accounts.
3. Booking Rules
Guests agree to:
- Provide correct booking details.
- Respect property rules.
- Follow check-in and check-out procedures.
- Communicate honestly with property owners.
Booking confirmation depends on successful payment processing.
4. Payments
Guests may pay using:
- UPI
- Debit Cards
- Credit Cards
- Net Banking
- Supported Wallets
All payments are processed through authorized payment partners.
5. Wallet Usage
AponGhar wallet balances:
- Can be used toward bookings.
- Cannot be withdrawn as cash.
- Cannot be transferred between users.
Wallet misuse may result in account restrictions.
6. Reviews and Ratings
Only verified guests who complete a stay may leave reviews.
Reviews must:
- Be truthful.
- Be respectful.
- Reflect actual experiences.
Guests may not submit:
- Fake reviews
- Offensive content
- Defamatory content
- Misleading information
7. Cancellations and Refunds
Refund eligibility follows the AponGhar Refund Policy and Cancellation Policy.
Current standard policy:
- More than 24 hours before check-in → Full refund.
- Within 24 hours before check-in → 50% refund.
Additional conditions may apply.
8. Guest Conduct
Guests must not:
- Damage property.
- Disturb other guests.
- Engage in illegal activity.
- Harass staff or owners.
- Misuse platform services.
Property owners may take appropriate action where necessary.
9. Property Accuracy
AponGhar works to maintain accurate listings.
However:
- Property descriptions are provided by owners.
- Availability may change.
- Certain amenities may vary.
Guests should review property details before booking.
10. Limitation of Liability
AponGhar operates as a booking platform connecting guests and property owners.
AponGhar is not responsible for:
- Property conditions
- Owner conduct
- Guest conduct
- Personal losses
- Travel disruptions
To the maximum extent permitted by law.
11. Account Suspension
Accounts may be suspended for:
- Fraudulent activity
- Abuse of the platform
- False information
- Review manipulation
- Policy violations
12. Contact
Website: https://aponghar.in
Email: support.aponghar@gmail.com
By using AponGhar, you acknowledge that you have read, understood, and agreed to this Guest Agreement.